RETURN POLICY

At Topographics, we strive to provide you with the best possible shopping experience. We understand that occasionally you may need to return an item, and we're here to help make that process as smooth as possible. Our return policy is designed to be fair, transparent, and hassle-free.

 

Eligibility:

• You can initiate a return within 30 days from the date of purchase.

• The product must be in its original condition, unused, and in its original packaging.

 

Return Process:

• To initiate a return, simply contact our customer service team at info@topographics.org. We will guide you through the process and provide you with instructions.

• You will be responsible for any return shipping costs, unless the return is due to our error or a defective product.

 

Refund Options:

• Once we receive and inspect the returned item, we will process your refund within 5 business days.

• Refunds will be issued in the same form of payment used for the original purchase, unless otherwise specified.

• In some cases, we may offer store credit or exchange options instead of a refund, based on your preference.

 

Condition of Returned Items:

• We expect the returned item to be in its original condition, without added markings, holes, punctures, folding, or bending. Failure to return the product in its original condition may result in a partial refund or refusal of the return.

• If you received a defective or damaged product, please contact our customer service team immediately. We will arrange a replacement or provide instructions for return.

 

Customer Support:

• Our dedicated customer support team is available to assist you with any return-related questions or concerns. Please don't hesitate to reach out to us via email at info@topographics.org.

 

We value your trust and want you to have complete peace of mind when shopping with us. Our return policy is designed to ensure your satisfaction, and we will continuously strive to improve and provide exceptional service. Please note that this return policy is subject to change, and any updates will be clearly communicated on our website.